Skip to content

Getting help

Users and Administrators can get help in a number of ways:

  1. Genes & Health Industry Consortium users - use the Microsoft Teams chat.
  2. Genes & Health Internal users - use the Microsoft Teams chat or email genesandhealth@qmul.ac.uk.
  3. Genes & Health External (and non-industry consortium) users - email genesandhealth@qmul.ac.uk.
  4. Software / access / storage issues - raise a ticket by emailing hgi@sanger.ac.uk with your request.
  5. Documentation - if you have a question about the documentation, or would like to suggest an improvement, please email genesandhealth@qmul.ac.uk. Better still, improve the documentation yourself after reading the "How to update this documentation" section!